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What are cookies?
Cookies are small, often encrypted, text files, which are stored on your computer when you visit some websites. They are used to remember useful information which allows certain functionality within the website to work, for example remembering where you have reached within an order process, or if you’ve logged in to a site. Cookies can’t harm your computer.

• For more information about cookies, please see the websites listed in the related links.

How long do cookies last?
Cookies last for different lengths of time depending on what they are used for.

• Session cookies are temporary cookies and are only stored until you leave the website or when you close your web browser.

• Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device again when the user returns to that website on that device.

Types of cookies and how we use them
Cookies can be categorised by who sets the cookie and also by how the cookie will be used.

Who sets the cookie?
• First party cookies – these are set by the website that you are visiting and can only be read by that website.

• Third party cookies – these are set by an organisation other than owner of the website. This might be for the purposes of website measurement, being able to watch a video on the site or for the purposes of advertising.

Both first and third-party cookies are set on We will be publishing a list of these in the near future.

How cookies are used
On we use cookies that perform a different variety of functions. The categorisation and definitions are based on the guide published by the International Chamber of Commerce:

Strictly necessary cookies
These types of cookies are used to make sure parts of a website work and that you can use the site effectively, such as remembering certain information on a form when you go to another page before the form has been completed.

Performance cookies
These cookies are used to measure the performance of websites and see how websites are used. We use ‘Performance’ cookies to improve how the website works and measure our marketing activity. Information that is collected using these cookies are aggregated and anonymous and we are not able to identify individual users with these cookies.
On we may use ‘Performance’ cookies to:

1) Provide aggregated statistics on how our website is used.
2) See how effective our marketing activity is (we don’t use this information to target adverts to you when you visit other websites).
3) Provide feedback to partners that one of our visitors also visited their website. This lets our partners improve their website. We don’t allow our partners to reuse this information for further advertising.
4) Help us improve the website by measuring any errors that occur and also to improve the performance of the site.
5) Test different designs of page on our website.
Cookies we have defined as ‘Performance’ cookies will NOT be used to:
1) Gather information that could be used to target you with advertising on other websites.
2) Remember any preferences you have set beyond the current visit.

Functionality cookies
These types of cookie allow websites to remember choices you make (for example, your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services on the site such as watching a video. These cookies do not track your browsing activity on other websites.

Advertising or Targeting cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

How to manage cookies
You can manage how you use cookies using the settings in your web browser. Below is a list of common browsers and links through to help managing your cookie settings for them.
• Firefox
• Internet Explorer (IE)
• Google Chrome
• Safari (OS X)
• Safari (iOS)
• Android

Information on how to manage cookies can be found using settings within other browsers, or for more cookie information, visit

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