Parking. There is ample free parking for cars and coaches, and the usual courtesies are extended to coach drivers.
Tickets. Your ticket is valid for admission within our opening hours. Please keep your ticket with you during your visit.
House tours. The House is open via guided tours only. House tours usually begin at 12, 1, 2 and 3pm (only 12pm & 1pm in March). During busy periods these times may change, and we apologise in advance if, due to numbers, you are unable to join your intended tour. Note that you can book your tour in advance when you make an advance online booking.
Disabled access. The paths in the Gardens are gravel and some areas are very steep due to the natural topography. However both the Croquet Lawn and Fountain Court are accessible by wheelchair. The Café, the ground floor of House and the Shop are also accessible by wheelchair (note that the House is not accessible in an electric wheelchair). A loan wheelchair is available at the Shop. See Disabled access.
Carers. Those who are able to show documentary identification of disability (i.e. blue / orange badge or similar) will be able to take a carer in free of charge.
Children. Children are welcome at Mapperton. Children must be supervised at all times, and extra care should be taken close to the ponds. Please note that climbing on the banks breaks up the ground and is not allowed.
Dogs. Dogs are allowed on leads outside the Coach House but not in the Gardens or the House. Assistance dogs are welcome in all areas.
Shoes. Sharp-heeled shoes are not permitted in the House, as they can cause damage to flooring and carpets. Please wipe your shoes before entering the House to ensure any grit is removed which might scratch the wooden floors.
Photos and video. You may take photos within the Gardens for your personal use. However we do not allow photos or video inside the House.
Objects. Mapperton is still a lived-in family home, and we hope it can remain that way. During your tour please be careful while walking around, and do not touch or pick up any objects, as these can easily be damaged.
Bags and rucksacks. Large bags and rucksacks may not be taken on a house tour as they can accidentally damage fragile furniture and other works of art. These can be left safely in the entrance hall at the start of a tour.
Picnics. Visitors are permitted to picnic in the car park but not within the Gardens. You may not use the seating outside the Coach House for picnics as this is for Café customers only.
Plants and livestock. Please do not pick or eat anything from the Gardens, as many plants are fragile and may be poisonous. Please do not feed the ducks, chickens or tortoise, or allow children to chase them.